Welcome to iStore Support

Welcome to iStore Support.
Ask us any questions that you have, book for technical support or training or just chat to us via live chat.

 

Request a Call-back

Request a call-back and we'll get
in touch with you.

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Book Tech Support

Book an appointment to discuss any technical or support queries

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Book Training

Book training in one of our expert classes or get personal in-store training.

Learn more

Live Chat

Speak to one of our support agents live by clicking on the chat tab below

 

 

Choose a technical support service.

Technical Support

Book a 30 minute technical support session and get professional advice from one of our in-store technicians

PLEASE NOTE:

Ensure that your device has been backed-up prior to your booking date.

 

All bookings are processed through the shopping cart. You will need to check out in order to confirm your booking.

 

If you have not purchased your device directly from iStore you may be required to pay R200 per session

What type of support do you need

All you need to do is book an appointment and choose a session from setup to software updates, listed below:

  • Device set-up

    Let us help you set-up your new device

  • Mac Update

    For any software updates on your Mac OS X and Apple software.

  • Data transfer

    Transfer all your files and folders from your old computer to your new Mac.

  • iOS update

    For any software updates on your iPad, iPhone, or iPod touch.

  • Technical General

    If your technical problem is not listed. Please select general and we will assist in-store.

  • Technical Repairs

    Come drop off your faulty device and we will facilitate the repair.

Give us a short description of the problem

PLEASE NOTE: Ensure that your device has been backed-up prior to your booking date.

Customers who are doing a data transfer will be required to leave their machines with iStore and will be contacted once the transfer is complete.

If you have not purchased your device directly from iStore you may be required to pay R200 per session

You are about to book Technical Support