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Apple Certified Repairs.
iStore is an Apple Certified repairs provider which means that after a repair your iPhone will retain its warranty, trade-in value and work the way it’s supposed to.
Terms and Conditions
iPhones that have the following damage will not qualify for a screen replacement: the housing of the iPhone cannot be damaged severely (light dents and scratches are okay), the iPhone cannot be bent, the iPhone cannot have multiple issues (i.e not only is the screen damaged but the iPhone no longer switches on or has water damage too), rear housing glass cracked or smashed. The costs quoted apply to iPhones with 'eligible' damage. Eligible damage is defined as damage caused by defects in materials or workmanship and some forms of accidental damage, which are limited to Liquid damage, LCD fractures and Glass fractures. iStore will still offer repairs to iPhones with ineligible damage at an additional levy of R600. A device with any of the following conditions is ineligible for out-of-warranty service: Third party display, Missing display, Intentional tampering, missing or disassembled parts of the display and Catastrophic damage. Customers booking in their iPhone for a screen replacement must back up their iPhone, turn Find my iPhone off as well as ensure that the iPhone has been charged or is able to switch on at time of booking it in, in order to run diagnostics. It’s imperative that your iPhone is backed-up prior to requesting a screen replacement service as the iPhone will be restored to factory settings and all data will be wiped as part of this repair procedure. The screen repair includes a 90 day warranty or the remainder of your warranty period, whichever is longer.
iPads = Whole unit replacements via the service channel-factory sealed "iStore meant to order these from spares channel"
Watch= Whole unit replacements via the service channel-factory sealed
Apple TV=Whole unit replacement via the service channel-factory sealed
TimeCapsule=Whole unit replacement via the service channel-factory sealed
Airpods/Earphones=Whole unit replacements via the service channel-factory sealed
Beats=Whole unit replacements via the service channel
iPhone=Same unit repair or whole unit replacement if the part does not resolve the issue
CPU=Same unit repairs on CPU