The future of work and why are we so change-averse.

The future of work and why are we so change-averse.

Technology is exponentially changing the way we work – from cloud computing to artificial intelligence (AI), to the fourth industrial revolution – and enabling new business models. But why don't we use all of the amazing technology that the world has invented in the last 30 years? The power of cloud computing, on-demand services, smartphones, app-based workflows and other innovations can make our lives, and businesses, infinitely easier. In this talk Shapshak discusses all of the new innovations but also examines human nature's change-averse resistance to new tech and new methods. He also demonstrates how simple familiarity and nostalgia can be a more powerful force than innovation, including how we resisted coffee and refrigeration. Shapshak investigates the current tech trends and how they impact on business: from the shift to mobile, how social media has become the complaints department for unhappy consumers, to the strange loyalty that is felt towards brands; and how the fourth industrial revolution and AI will make some jobs redundant but others more crucial. He also investigates Blockchain and cryptocurrencies and how they might have an impact on the world as we know it. Augmented reality (AR) and virtual reality (VR) are two powerful new technology trends that are quite rightly seen as possible game changers. This talk also unpacks their potential and what is relevant about them.

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The future of work and why are we so change-averse.